Privacy Policy

1. Who We Are

This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data.

2. Data We Collect

We may collect the following personal data when you use our Service:

• Account data — your name, email address, and password (stored as a secure hash) when you register.
• Profile data — any optional information you add to your profile.
• Usage data — pages visited, features used, and interactions within the Service, collected via server logs and analytics.
• User content — star descriptions, and images you upload.

3. How We Use Your Data

We use your personal data to:

• Create and manage your account.
• Display your virtual assets on the star map.
• Send transactional emails (e.g. account creation, password reset).
• Improve and maintain the Service.
• Comply with legal obligations.

We do not sell your personal data to third parties.

4. Legal Basis for Processing

We process your data on the following legal bases: (a) contract — to provide the Service you signed up for; (b) legitimate interests — to operate and improve the Service; (c) legal obligation — to comply with applicable laws; (d) consent — where you have explicitly agreed to specific processing.

5. Cookies and Tracking

We use strictly necessary cookies to keep you logged in and to maintain your session. We may use analytics cookies to understand how the Service is used. You can control cookie preferences through your browser settings.

6. Data Sharing

We may share your data with trusted third-party service providers (such as payment processors and hosting providers) solely to operate the Service. These providers are contractually obligated to keep your data confidential and use it only for the specified purpose. We may also disclose data where required by law or to protect our legal rights.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymise your personal data within a reasonable period, except where retention is required by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing.
• Request a portable copy of your data.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us through the Service.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. Children's Privacy

The Service is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us at support@virtualcosmos.app and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of the Service after changes take effect constitutes your acceptance of the revised Policy.

12. Contact

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at support@virtualcosmos.app.